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0x13dde574…ba1bsent to0x8f24af20…dddd·#7,026,102·0x7b639fdc…b46cc9
Base on your job post above, I have written a short answer under each line of requirements, just to give you an idea of the skills I have to offer for this position. I have experience using bitcoin, ethereum and ERC20 tokens. I mainly use meta mask to transact on the ethereum blockchain I would say I have near excellent written English language. I still believe there is room for improvement. English is my native langauge, however, I have an accent which sometimes comes off a little bit unclear, I'm actively working on this though. I would rate my oral English a 7/10. A team player but can also work with minimal supervision----Yes, that's me. Prior support desk or customer support experience---Yes Majority of my local job experience is in customer service. Experience creating training materials and videos (camtasia, snagit desktop app). Yes,I use other tools though. Check here for a sample video: https://skl.sh/2oMSSt9 Ability to learn new software and then create training materials.----yes Develop a content calendar, supervise content production lifecycle I haven't learned this as yet Link to your medium.com and other blog post writing examples you have. I don't have medium but I have a steemit blog. Here is my link: https://steemit.com/@filandosmith Customer communication and support (slack)---Yes Using Intercom/zendesk to respond to customer over live chat and support tickets. ----Yes Creating video and written tutorials with screenshots.---yes
0x13dde574…ba1bsent to0x27d233fa…a95f·#7,025,872·0x7eb5199a…bee1e7
Filando Smithfilandoful@gmail.comCustomer Support AgentHello, my name is Filando Smith and I have been doing customer service for 2 plus years now for various companies. I have experience using Zendesk, Salesforce, CRM among others. My skills are a mixture of computing, business and customer service- the whole package. These skills are the perfect fit for any organization, big or small and that's just the tip of the iceberg. There are a lot of other niche tasks that I can do which we can discuss at a time that's convenient for you.
0x13dde574…ba1bsent to0x27d233fa…a95f·#7,025,812·0x22713103…1a5e99
Filando Smithfilandoful@gmail.comCustomer Support AgentHello, my name is Filando Smith and I have been doing customer service for 2 plus years now for various companies. I have experience using Zendesk, Salesforce, CRM among others. My skills are a mixture of computing, business and customer service- the whole package. These skills are the perfect fit for any organization, big or small and that's just the tip of the iceberg. There are a lot of other niche tasks that I can do which we can discuss at a time that's convenient for you.